Provide exceptional support to customers through inbound and outbound calls.
Engage potential clients and promote our services to drive sales
Assist clients with administrative tasks, scheduling, and project management.
Help customers troubleshoot technical issues and provide solutions.
Manage billing processes and ensure compliance with healthcare regulations.
Handle data entry, order processing, and administrative tasks to support operations.
Coordinate transportation services, manage schedules, and ensure timely pickups.
Monitor and evaluate call quality to ensure adherence to company standards.
Oversee a team of agents, providing training, support, and performance management.
Manage recruitment, employee relations, and organizational development.
Drive new business opportunities and build relationships with potential clients.
Provide technical support to staff and maintain IT infrastructure.
Develop and implement marketing strategies to promote our services.
Design and deliver training programs for new hires and ongoing staff development.
Oversee day-to-day operations, ensuring efficiency and effectiveness in service delivery.
